All Noel Wiks garments are handmade, tailored and personalised by our professional tailors.
However, sometimes even professionals make mistakes.
So we believe it’s only fair to offer alteration credit or remakes as our goal is to make sure you look and feel nothing but the best when you’re in a Noel Wiks suit.
1. Local tailor alterations
– Up to $75 per suit ($45 per jacket, $30 per pants)
– Up to $25 per shirt
Any costs exceeding these must be paid by the customer.
To claim alterations refund:
– Email us at email@example.com
– Refunds will be credited to your bank account within 7-10 working days
2. If alterations are not possible
Noel Wiks will remake your garment at no extra cost or offer you a full refund.
If you look bad, then we look bad. We can’t have that now, can we?
To claim a remake:
– Contact the Noel Wiks team at firstname.lastname@example.org within 7 days of receiving your order to confirm that your garment cannot be altered by a tailor.